PRE-ORDER INQUIRY

 

PURCHASING PRE-ORDER TREASURES

 
If you are making the decision to purchase a Pre-Order treasure from our website please note:
  • Pre-Order treasures are merchandise items that are made to order by our Manufacturers.  
  • Payment must be made immediately at checkout, not at the time of shipment.
  • Pre-Orders are made voluntarily. If you would like to cancel for full refund before receiving your treasure, please email info@xsentrik.com to cancel at least two weeks before shipment date noted on item.
  • Exchange Only for Non-Damaged Pre-Order items should be made within 7 days after receiving your treasure or treasures. Exchanged items can be shipped back to XsenTriK cAcHe within 7 days after receiving your package. Please send an email to info@xsentrik.com for full return address. All shipping costs are to be paid by purchaser.
  • Bathing Suits and Shoes are Final Sale - No Exchanges. No Refunds.
  • Exchanged Items: New treasures will not be shipped out until returned treasures are received by XsenTriK cAcHe, not damaged. 
  • XsenTriK always stands by their great reputation to deliver Quality Merchandise and Excellent Customer Service when offering this extended form of service. We aim to bring Only The Best to our Customers.
  • If you have additional questions please send an email to info@xsentrik.com or fill out the text box at the top of this page.  Thank you.   XsenTriK TeAM

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